Privacy Policy
Last modified on: October 24, 2024
Welcome to play Ludo Mania ("our game")! Banyan LLC ("Data Controller", "we", "our", "us") is committed to protect the privacy of our users ("users" or "you"). This Privacy Policy is aimed to inform you about how we collect, use and share the information you provide when registering our game ("Service").
Please note that the scope of this Privacy Policy is limited only to information collected by us through your use of Ludo Mania. By using the Service, you consent to our collection, usage and storage of your information as described in this Privacy Policy. We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes.
Information We Collect
Our primary objective in collecting user information is to render the good service, fulfill your requirement, and resolve your issues.
When you install Ludo Mania, we may collect and record the information you provide to us, whether through the game or through social network or other third party services ("Account Information").
The categories of information we collect may include:
Personal information: including your name, location, contacts (such as email address), third party (such as Facebook) user identification number;
Device information: including device type, device ID, device software platform/OS and firmware, mobile carrier, and preferred languages.
Technical information: including your IP address, Ad ID, cookies, software development kits, and other similar technologies.
Usage Information: We collect information about your interactions with our app, such as in-game purchase information, the game features you use, your game preferences, the types of games you play, how long you use our Services, and how you use our Services.
Permissions and Files: Read/Write Permissions: We may request access to read and write files within the app's directory on your device, such as player log files, to ensure proper functionality and performance of the app.
Other Personal Data: Although our game does not directly require access to the following types of personal data, some integrated third-party services (SDKs) may need to collect and utilize this data for proper functionality. This data collection is essential for specific features provided by these third-party services, rather than for the core game itself. Here's what you should be aware of regarding potential data involvement:
lFiles and Docs: Various document types, including text files, PDFs, and others that you upload, store, or access through integrated third-party services within the game.
lMusic Files: Audio files, such as music tracks or playlists, that you might upload or access through certain game features.
lOther Audio Files: Non-music audio recordings, like sound effects or voice memos, that you create or interact with via third-party services within the game.
lPhotos: Images or photos that you upload or capture using game features provided by third-party services, including profile pictures or shared media.
lVideos: Video files that you upload, record, or engage with through third-party services in the game, encompassing videos you create or receive.
lVoice or Sound Recordings: Audio recordings of your voice or other sounds generated through third-party features in the game, such as voice messages or recorded notes.
How We Collect Your Information
We may acquire information from you through:
1. Direct Interactions:
When you create an account, make in-game purchases, or communicate with us through customer support, we may collect personal information such as your name, email address, and payment information.
2. Automatic Data Collection:
We automatically collect certain information when you use our game, such as your device type, operating system, IP address, game progress, and usage patterns.
3. Cookies and Tracking Technologies:
Our game may use cookies, web beacons, and similar technologies to enhance your experience.
4. Third-Party Services:
We may receive information about you from third-party services that you use in conjunction with our game, such as social media platforms, analytics providers, and advertising partners. This information may include your profile information, friends list, and usage data.
5. Surveys and Promotions:
If you choose to participate in surveys, contests, or promotions, we may collect additional information from you as part of your participation.
How We Use Your Information
We may use the information we collect from you for various purposes, including:
1. To Provide and Maintain Our Game:
We use your information to operate, maintain, and improve our game, ensuring that you have the best experience possible.
2. To Personalize Your Experience:
We may use your information to customize the game content and advertisements you see based on your interests and preferences.
3. To Process Transactions:
Your information may be used to process payments for in-game purchases and to manage your account effectively.
4. To Communicate with You:
We may use your contact information to send you updates, newsletters, and promotional materials, as well as respond to your inquiries and provide customer support.
5. To Analyze Usage:
We analyze usage patterns and player behavior to improve game features, understand how users interact with our game, and enhance user engagement.
6. To Ensure Security:
We use your information to monitor for and prevent fraudulent activity and to maintain the security of our game and users.
7. To Comply with Legal Obligations:
We may use your information as required by law, regulations, or to respond to legal requests.
8. For Marketing Purposes:
With your consent, we may use your information to provide you with information about new features, promotions, and offers that may be of interest to you.
How We Share Your Information
Data Types Shared: The types of information we may share include: Personal identification information (e.g., names, email addresses); Device information (e.g., IP addresses, device ID), Usage data (e.g., browsing behavior, interaction with our services); Ad ids (Device or Other IDs) ; Write External Storage (Files and Docs, Music Files, Other Audio Files, photos, videos, voice or sound recordings).
We may share your information with third parties for various purposes, as outlined below:
1. With Service Providers:
We share your information with third-party service providers that assist us in operating our game and providing services. These may include:
lPayment Processors: To handle transactions securely.
l Analytics Providers: To analyze user behavior and improve our game (e.g., Google Analytics).
lHosting Services: To store your data and manage our game infrastructure (e.g., Amazon Web Services, Microsoft Azure).
2. With Business Partners:
We may collaborate with business partners to offer additional features, promotions, or services. In such cases, your information may be shared for co-marketing or joint initiatives.
3. Third-Party SDKs:
Our game may utilize third-party software development kits (SDKs) that collect and share your information. Examples include:
lAdvertising SDKs: For personalized ads and tracking ad performance (e.g., AdMob, Unity Ads).
lSocial Media SDKs: For sharing content or logging in via social media platforms (e.g., Facebook SDK).
lAnalytics SDKs: For tracking in-game events and user interactions.
4. Endpoints:
Your data may be sent to various endpoints used by third-party services. These endpoints may include:
lAPI endpoints for analytics and tracking (e.g., event tracking APIs).
lPayment gateway endpoints for processing transactions.
lCustomer support APIs for managing inquiries and feedback.
5. For Legal and Safety Reasons:
We may disclose your information if required by law or to respond to legal requests, protect our rights or property, or ensure the safety of our users or others.
6. In the Event of a Business Transfer:
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice through email or a prominent notice in our game.
7. Aggregated or De-Identified Information:
We may share aggregated or de-identified information that cannot be used to identify you. This information may be used for research, analytics, and marketing purposes.
8. With Your Consent:
We may share your information with third parties if you provide explicit consent for us to do so.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:
Right to Know: You have the right to request that we disclose to you : (1) the categories and/or specific pieces of personal information they have collected about you, (2) the categories of sources for that personal information, (3) the purposes for which we use that information, (4) the categories of third parties with whom we disclose or share the information, and (5) the categories of information that we sell, share or disclose to third parties.
Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing: You have the right to request that we stop selling or sharing your personal information ("opt-out") .
Note that the CCPA defines "sell" and "personal information" very broadly, and some of our data sharing described in this Privacy Policy may be considered a "sale" under those definitions. To opt-out from sales or sharing of personal information, please email your request to ludomania.contact@gmail.com.
Right to Correct: You have the right to ask us to correct inaccurate information that we have about you.
Right to Limit Use and Disclosure of Sensitive Personal Information: You can direct us to only use your sensitive personal information for limited purposes, such as providing you with the services you requested.
Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights. This means we will not deny you services, charge you different prices, or provide a different quality of service if you choose to exercise your rights under the CCPA.
To exercise any of these rights, please contact us at ludomania.contact@gmail.com. We will respond to your request in accordance with the CCPA requirements.
Virginia Consumer Data Protection Act (VCDPA) Rights
If you are a resident of Virginia, you are entitled to certain rights under the Virginia Consumer Data Protection Act (VCDPA) :
Right to Access: You have the right to confirm whether we are processing your personal data and to access such data.
Right to Correct: You have the right to request that we correct inaccuracies in your personal data.
Right to Delete: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
Right to Data Portability: You have the right to request a copy of your personal data in a portable and readily usable format.
Right to Opt-Out: You have the right to opt out of the sale of your personal data or the processing of your data for targeted advertising purposes.
Right to Appeal: If we deny your request to exercise any of these rights, you have the right to appeal our decision.
To exercise any of these rights, please contact us at ludomania.contact@gmail.com. We will respond to your request in accordance with the VCDPA requirements.
GDPR Rights for EU Residents
If you are a resident of the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):
Right to be Informed: You have to the right to be informed about the collection and use of your personal data.
Right to Access: You have the right to request access to the personal information we hold about you and to obtain a copy of that data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent on which the processing is based.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or when you object to the processing.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller.
Right to Object: You have the right to object to the processing of your personal data on grounds related to your particular situation, including processing for direct marketing purposes.
Right in Relation to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
Right to Complain: You have the right to lodge a complaint with a supervisory authority about our collection and use of your personal data. For more information, please contact your local supervisory authority. Certain supervisory authorities require that you exhaust our own internal complaints process before looking into your complaint.
To exercise any of these rights, please contact us at ludomania.contact@gmail.com. We will respond to your request in accordance with the GDPR requirements.
Brazil's LGPD Compliance
If you are a resident of Brazil, your personal data will be processed in accordance with the General Data Protection Law (LGPD), which grants you the following rights:
Right to Access: You have the right to request access to the personal data we hold about you and to obtain a copy of that data.
Right to Rectification: You have the right to request the correction or update of inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent on which the processing is based.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or when you object to the processing.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.
Right to Object: You have the right to object to the processing of your personal data on grounds related to your particular situation, including processing for direct marketing purposes.
Right to Review Automated Decisions: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
To exercise any of these rights, please contact us at ludomania.contact@gmail.com. We will respond to your request in accordance with the LGPD requirements.
Data Security
We take your data security seriously and employ a variety of measures to protect your personal information from unauthorized access, use, or disclosure. Our security protocols include:
1. Encryption: We use industry-standard encryption technologies to secure your data during transmission and storage.
2. Access Control: Access to personal data is restricted to authorized personnel only, who are bound by strict confidentiality agreements.
3. Regular Audits: We regularly review and update our security practices to ensure they are up-to-date and effective in addressing emerging threats.
4. Data Minimization: We only collect and retain the minimum amount of personal information necessary to provide our services.
Data Protection Officer (DPO)
In compliance with applicable data protection laws, we have appointed Banyan LLC's IT team responsible for overseeing our data protection strategy and ensuring compliance with regulations. If you have any questions or concerns about how we handle your personal information, you can contact our DPO at: ludomania.contact@gmail.com.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The length of time we retain your information depends on various factors, including:
Service Provision: We retain your data for as long as you have an active account or continue to use our services.
Legal Obligations: We may retain certain information to comply with legal, regulatory, or contractual obligations.
Dispute Resolution: If there are ongoing disputes, we may retain your data until the issues are fully resolved.
Business Purposes: Certain data may be retained for legitimate business purposes, such as improving our services, conducting audits, or ensuring security.
Once your data is no longer needed for the purposes mentioned above, we will securely delete or anonymize it in accordance with applicable data protection regulations.
Data Deletion
You have the right to request the deletion of your personal data in accordance with applicable data protection laws. Upon receiving such a request, we will:
1. Review Your Request: We will confirm your identity and assess your request to ensure it complies with applicable legal and regulatory obligations.
2. Deletion Process: If no legal or business reason prevents the deletion, we will securely erase your data from our systems. This includes data stored in backups, which will be deleted in the next scheduled cycle.
3. Exceptions to Deletion: In certain circumstances, we may retain your data if it is necessary to:
comply with legal obligations; resolve disputes or enforce our agreements; and protect against fraudulent or abusive activity.
Once your data is deleted, it cannot be recovered. To request data deletion, please contact us at ludomania.contact@gmail.com.
Children's Privacy (COPPA Compliance)
We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws concerning the collection of information from children. Our game is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. And we do not knowingly use and share personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will take reasonable steps to delete such information promptly.
Parental Rights
Access and Review: Parents or guardians who believe that your child has provided personal information may contact us at ludomania.contact@gmail.com to review and request the deletion of such information. Parents or guardians have the right to contact us at any time to stop collection/use of child's personal information.
Request to Delete: Parents or guardians have right to request the deletion of your child's personal information by contacting us at ludomania.contact@gmail.com. We will take reasonable steps to delete the information from our systems.
Legal Basis for Processing Personal Data
We process personal data in accordance with applicable data protection laws and rely on the following legal bases to do so:
1. Consent: In certain cases, we process your personal data based on your explicit consent. This applies when you agree to receive marketing communications, participate in surveys, or use specific features of our services that require the collection of personal information.
2. Contractual Necessity: We process your data when it is necessary to perform a contract you are a party to, such as providing you with our services or responding to your inquiries.
3. Legitimate Interests: We may process your data for purposes that are in our legitimate interests, such as improving our services, securing our platform, preventing fraud, and conducting business analysis, provided such interests are not overridden by your rights and interests.
4. Legal Obligations: In some cases, we are required to process your personal data to comply with legal or regulatory obligations, such as tax reporting or responding to lawful requests from public authorities.
5. Vital Interests: We may process your personal data where it is necessary to protect your vital interests or the interests of others, such as in emergency situations involving potential harm to safety.
Updates to the Privacy Policy
The outline and content of this privacy policy may change after some time. We will update this page if any terms are rewritten. Your continued use of our Services constitutes your acceptance of these changes. You can visit our site periodically to ensure you are aware of the recent adjustment.
This privacy policy is last modified on October 24, 2024.
Contact US
If you have any questions about this privacy policy, please do not hesitate to contact us via support email ludomania.contact@gmail.com.